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Shipping Policy
A legal disclaimer
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Shipping Policy - the basics
Shipping Policy
Royal Enterprise Remodel is committed to providing reliable service and ensuring customer satisfaction. We make every reasonable effort to process and deliver orders as quickly as possible.
Royal Enterprise Remodelling LLC
1051 NW 142nd St.
Miami, FL 33168
Phone: 954-997-0510
Website: https://www.royalenterpriseremodel.com/
1. How It Works
Orders are processed as quickly as possible after they are placed. Processing and shipping times may vary depending on product availability, order volume, holidays, and the delivery destination.
Orders may be dispatched as soon as they are ready. Please note that weekends and recognized holidays may affect processing and delivery times.
2. Shipping
Orders are generally processed and shipped within 4–10 business days.
Orders are not normally processed or delivered on weekends or holidays. During periods of high order volume, severe weather, carrier delays, or other circumstances beyond our control, shipping may take longer than the estimated timeframe.
Once your order has been shipped, you may receive tracking information when available.
If there is a significant delay affecting your order, we will make reasonable efforts to contact you using the contact information provided with your order.
3. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address when placing an order.
If you realize that you have entered an incorrect shipping address, please contact us as soon as possible at 954-997-0510.
We will make reasonable efforts to correct the address before the order is shipped. However, once an order has been processed or shipped, we may be unable to make changes.
Royal Enterprise Remodel is not responsible for delays, additional shipping charges, or failed deliveries resulting from an incorrect or incomplete address provided by the customer.
4. Undeliverable Orders
If an order is returned to us because it was undeliverable due to incorrect or incomplete shipping information, refusal of delivery, or failure to accept the package, additional shipping or restocking charges may apply.
Any refund for an undeliverable order may be reduced by applicable shipping, return shipping, or restocking costs.
5. Lost or Stolen Packages
Once an order has been shipped and transferred to the shipping carrier, Royal Enterprise Remodel is not responsible for delays, loss, or theft occurring after delivery to the address provided by the customer.
If tracking information indicates that a package has been delivered but cannot be located, customers should first check with household members, neighbors, building management, or the carrier.
Customers may also contact the shipping carrier directly to report a missing or stolen package.
6. Return Requests
Royal Enterprise Remodel accepts eligible returns within 14 days of delivery, subject to the requirements outlined in our Return & Refund Policy.
Returned items must be unused, unopened where applicable, in their original packaging, and in the same condition in which they were received.
Please refer to our Return & Refund Policy for complete information regarding eligibility, refunds, and return shipping.
7. Out-of-Stock Items
If an ordered item is temporarily out of stock, Royal Enterprise Remodel may contact the customer regarding the expected availability and available options.
Depending on the circumstances, the customer may be offered the option to:
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Wait until the item becomes available;
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Receive available items separately; or
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Cancel the unavailable item and receive an applicable refund.
We will make reasonable efforts to communicate significant availability issues to the customer.
8. Import Duties and Taxes
For orders shipped internationally, customers may be responsible for applicable customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by the destination country.
These charges are determined by the destination country's customs authorities and are not included in the purchase price unless specifically stated otherwise.
Customers are responsible for paying any applicable customs duties and taxes when required.
9. Delivery Delays
Delivery estimates are provided for convenience and are not guaranteed.
Royal Enterprise Remodel is not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, weather, natural disasters, holidays, customs processing, transportation disruptions, or other unforeseen circumstances.
10. Acceptance of Shipping Policy
By accessing our website and placing an order, you acknowledge that you have read, understood, and accepted the terms of this Shipping Policy.
11. Contact Information
If you have any questions regarding shipping, delivery, or your order, please contact us:
Royal Enterprise Remodelling LLC
1051 NW 142nd St.
Miami, FL 33168
Phone: 954-997-0510
Website: https://www.royalenterpriseremodel.com/
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