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Return & Refund Policy

Return & Refund Policy
Royal Enterprise Remodel
1051 NW 142nd St.
Miami, FL 33168
Phone: 954-997-0510
Website: https://www.royalenterpriseremodel.com/
Return Policy
If you are not completely satisfied with your purchase, we accept returns of unused and eligible products within 14 days of delivery.
To be eligible for a return, the item must be:

  • Unused and in its original condition

  • Returned in the original packaging

  • In the same condition as when it was received

  • Accompanied by proof of purchase

All returned items will be inspected upon receipt. Items that are returned used, damaged, altered, incomplete, or otherwise not in their original condition may not be eligible for a refund or may be subject to a restocking fee.
Refunds
Once we receive and inspect your returned item, we will process your refund.
Approved refunds will be issued to the original payment method used for the purchase.
Please allow 1–2 weeks for your return to be processed after we receive the returned item. Depending on your bank or payment provider, additional processing time may be required before the refund appears in your account.
Original shipping charges are non-refundable, unless the return is due to an error on our part or the item was received damaged or defective.
Non-Returnable Items
Discounted or sale items are not eligible for return or refund.
Products purchased through third parties, including distributors, retailers, contractors, or other retail partners, are not eligible for a refund directly from Royal Enterprise Remodel. Please contact the entity from which the product was originally purchased.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error by Royal Enterprise Remodel or the item was received damaged or defective.
We recommend using a trackable and insured shipping service when returning an item. Royal Enterprise Remodel is not responsible for items that are lost or damaged during return shipping.
Proof of Return
We cannot issue a refund until the returned item has been received by Royal Enterprise Remodel.
Customers should retain their shipping receipt and tracking information as proof that the return was shipped and delivered.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at 954-997-0510.
Please provide your order information and, when applicable, photographs of the damaged or incorrect item. We will review the issue and determine the appropriate resolution.
Right to Refuse a Return
We aim to accept eligible returns whenever possible. However, if a returned item does not meet the requirements of this policy, Royal Enterprise Remodel reserves the right to refuse the return or refund.
If a return is rejected because the item is in an unsuitable condition, we may return the item to the customer at the customer's expense.
Contact Us
If you have any questions regarding our Return & Refund Policy or would like to initiate a return, please contact us:
Royal Enterprise Remodel
1051 NW 142nd St.
Miami, FL 33168
Phone: 954-997-0510
Website: https://www.royalenterpriseremodel.com/

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